Privacy Policy

1. What Data We Collect

HueMetrics collects and processes the following data from your Shopify store:

• Product data: Product titles, types, image URLs, and variant information. We extract dominant color values from product images.
• Order data: Order totals and line item product IDs for revenue attribution. We do NOT store customer names, emails, addresses, or any personally identifiable information (PII).
• Store metadata: Your shop domain and selected industry category.

2. What We Do NOT Collect

• Customer names, emails, or contact information
• Shipping or billing addresses
• Payment or credit card details
• Customer browsing behavior or cookies

3. How We Use Your Data

All data is used exclusively to provide color analytics and recommendations within the HueMetrics dashboard. We do not sell, share, or transfer your data to third parties.

4. Data Storage

Data is stored in a secured PostgreSQL database. All communication between your Shopify store and HueMetrics uses HTTPS encryption.

5. Data Deletion

When you uninstall HueMetrics, all store data is automatically deleted within 48 hours, including product maps, revenue data, alerts, and configuration. You can also request immediate deletion by contacting us.

6. GDPR Compliance

HueMetrics complies with GDPR requirements. We respond to customer data requests, customer redaction requests, and shop redaction requests as mandated by Shopify's compliance webhook system.

7. Contact

For privacy questions or data deletion requests, contact us at: privacy@huemetrics.com